All records will be despatched in reinforced record mailers, some of these and the packing material are recycled, this is to minimise environmental damage and helps to keep prices down; please try and re-use them again too.
For regular postage we will obtain proof of sending from Royal Mail & from that point we cannot be held responsible for any loss or damage. For an insured or signed for service please send us an email and we can arrange.
In the unlikely event of any problems please let us know and we will try and resolve.